Have questions ?

General questions

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• Is Capital clouds incorporated?

  Capital clouds is a legal financial investment company incorporated in Germany. Registered Office address:Scharnweberstrasse 65,Abtsteinach Hessen,Germany.

• Who is qualified to open an account with Capital Clouds ?

  Any individual (except for persons under the age of 18; as well as citizens of any countries where the Company does not provide their specified services).

• How do I start investment with Capital Clouds?

  All you need to pass a simple registration. After registration, login into your Capital Clouds account then go to the investment section and open your first deposit.

• How may I become a client of Capital Clouds?

  You may become a client of Capital clouds and it is totally free of charge. All you need is to sign up and fill all required fields..

• Is it free of charge to open an account?

  Yes, it is totally free of charge.

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Account Questions

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• How long does it take to make my client account active?

  Your account will be active immediately after registration.

• How may I access my account?

  You may log into your account by clicking the link Login and enter your username and password.

• How can I control my account?

  In order to control your account you need to use navigation menu in the left side of our website.

• May I change my account details?

  You may change your account details on Profile page.

• How secure user accounts and personal data?

  All stored data on our servers remains protected via encryption technology all the time. All account related transactions done by our clients are mediated exclusively via secured internet connections.

• How many accounts can I open on the site?

  Any client can have only one account. In the event of multiple registrations from your device we have rights to suspend all of your accounts.

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Deposits Questions

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• How may I make a deposit?

  You may make your deposit by choosing any investment package of your choice then type your desired amount in the 'Amount' field, choose payment system and click 'Proceed'. Follow further instructions of your payment system.

• When the deposit should be activated?

  Your deposit should be activated immediately if you use Perfect Money. If you use cryptocurrencies it could be some time which is required for getting confirmations by the cryptocurrency network. For deposits in cryptocurrencies we need at least 1 confirmation. If your deposit hasn't appear in your account for a long time, please contact us.

• Where can I read about the investment plans?

  You can check all actual investment plans in your member area on Make Deposit page.

• How can I withdraw my profit?

  In order to withdraw your profit you need to naigate to "cashout" page in your Cabinet. Please input payout amount and choose payment system which you have used for making your deposits.

• How soon after withdrawal request will the money appear on my payment account?

  Your request will be processed instantly. We do everything possible to reduce awaiting time of our clients.

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